About Jess



  • Masters of Counselling (Morling College), specialising in Relationship and Couple Counselling

  • Prepare-Enrich facilitator (a pre-marriage and marriage enrichment course)

  • PACFA registered at Clinical level

  • ARCAP registered

  • Christian Counsellors Association of Australia (CCAA) registered at Clinical level

  • Bachelor of Commerce/Science (combined) at UNSW





I have been working as part of a team of practitioners in North Parramatta since I started counselling. My experience includes more than 1,000 hours of individual and couples counselling.


I have completed extensive study in Emotionally-Focused Therapy (EFT) at the Annandale Institute of EFT, which incorporates creative and art therapies. My areas of specialisation include complex trauma, relationship counselling, grief and loss, and faith-based Christian counselling.


Other extended professional development training includes areas such as:​​

  • Couple Assessment and Couple Talk

  • Healing Childhood Sexual Abuse

  • Domestic violence (Lifecare)

  • Trauma-Informed Care and Practice (Blue Knot Foundation)

  • The Body Remembers: Integrating Mind and Body for Trauma Recovery with Janina Fisher

  • When Words Are Not Enough: How to Engage the Body to Disrupt Entrenched Patterns with Pat Ogden

  • Grief Across the Lifespan (Centre of Existential Practice)


I maintain the highest level of ethical conduct and professional standards as a counsellor by receiving on-going professional development training and regular clinical supervision that meet PACFA requirements.




I was led to study an undergraduate in Biochemistry due to my fascination with human functioning. As I delved into it, I felt that I was merely scratching the surface. My involvement in pastoral care at a local church sparked a desire to understand and care for people in a deeper way. My decision to train as a counsellor was a natural step towards integrating the mind, body, and emotions and provide people with holistic care and help bring about positive change in their lives.


My knowledge of the human mind and body, as well as my ongoing interest in trauma work and emotionally-focused therapy, provide me with an edge in how I help people to work through the difficulties that life throws at them. I have had the privilege of witnessing and sharing in the emotional journey of healing of many of my clients, being present for them in their struggles and sharing in the joys of their successes and achievements. 


My training also includes 2 years as a pastoral care worker for young adults and women of all ages. As a committed Christian, I am able to provide faith-based Christian counselling for Christian clients. At the same time, I respect the autonomy, faith, and values of my clients and never impose my own worldview. Find out more about Christian Counselling.




EMOTION-FOCUSED: Emotions are at the heart of my approach to counselling. I believe that there are no "bad emotions" -- all emotions are valid and our bodies' means of communication. I take the time to understand you and how you process and experience your emotions. I am committed to creating a safe holding space to support you to explore, experience and express your deepest emotions. I encourage you to be your most authentic self personally and in your relationships.


PEOPLE-FOCUSED: I take the time to get to know my clients and relate to them as people. I see your whole person; not just a problem to be solved or fixed. I take the time to understand you and your needs and work in partnership with you towards achieving your goals.


INTEGRATIVE: I recognise that your story and journey is unique. There is no "one size fits all". I use an integrated and holistic approach that incorporates a mix of creative and traditional therapies and interventions, including Emotionally-Focused Therapy, Interpersonal Therapy, Attachment Theory, Family Systems Theory, Creative/Art Therapy, Cognitive Behavioural Therapy and Psychosomatic Therapy. 


RESPECTFUL: I respect your autonomy, values and beliefs by tailoring counselling towards your needs and what is comfortable for you. I enjoy working with all kinds of people and my clients include Christians and non-Christians and come from different ages, backgrounds, cultures, spiritualities, and stages of life. It is one of the things that makes counselling so rich and rewarding.


CLIENT-CENTERED: I see you as the expert of your own story and journey. I walk with you at a pace that is comfortable for you. I am committed to creating a safe, non-judgement and caring space for you. I collaborate with you to understand what your potent issues are, upholding their self-worth and autonomy in decision-making and working towards change. I empower you through a process of self-discovery and awareness in order to build up your strengths and potential.


HOPEFUL: Whatever your situation, I always look for hope. I do not overlook the courage it takes to be willing to take steps towards change. I truly believe that given the right emotional support, every person is capable of and has the capacity to change and heal from past wounds.


My vision is to help people better understand themselves and their experience, instill hope and confidence to cross life's invariable disappointments and challenges, and help them discover possible ways of moving forward. 


My Approach

I don't think of all the misery, but the beauty that still remains

Anne Frank


The Crossing provides individual counselling, relationship counselling and marriage counselling in North Parramatta.

After-hour, weekend & online sessions are available.
See locations for more details.



Jessica Joseph


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We operate as a member of Christian Counsellors Association of Australia, and accept and adhere to the professional standards and ethical guidelines established by the Psychotherapy and Counselling Federaton of Australia,

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